UX Law

UX stands for User Experience. It refers to a process of enhancing user satisfaction with a product by improving the usability and accessibility of that product.

The traditional user experience of dealing with law firms is generally extremely poor. Law firms neglect and exploit clients with long turnaround times and with inflexible and oppressive billing methods. They provide very reactive advice which is hard to understand and often fails to consider commercial implications. All in all, this has meant clients approach their lawyers only as a last resort.