ICS Assistance was established in 1990with the main focus on insurance loss adjusting, being the first company in this specific field on South Eastern Europe. Ever since the main activity was handling of green card motor insurance claims and recourses.Due to the demands of European insurers for experienced and trustworthy support, ICS Assistance offers international claims services through its Partners to the neighboring countries also; Albania, Bosnia and Herzegovina, Macedonia, Montenegro and Serbia. For all of these countries, as in Kosovo, we can rely on a network of approved multi-lingual claims professionals – lawyers, medical specialists, claim adjusters and surveyors.
The company is proud to have helped many aggrieved parties to their rights in thousands of claims and to have successfully settled recourse insurance claims for most of the big European insurers.Our mission is to ensure the highest quality in international insurance claims, in order to meet the needs and maintain the trust of our customers. Our commitment is to continuously improve the quality of service, to expand and reinforce our international office network between Kosovo and its surrounding countries.